However big or small an estate or block is, managing it is inevitably more complex and involved than an individual property. That’s why, whether you’re a property owner or tenant, our tailored approach is ideal.  Our comprehensive and sophisticated block management service addresses all of the issues that have been raised as potential problems with previous managing agents.  Using our management experience together with our intelligent software packages and automated processes, we’ll create a bespoke package to suit the property’s and residents’ needs precisely.

We’ll oversee collecting service charges, organise day-to-day maintenance and liaise with tenants, working closely with both landlords and leaseholders to make sure we have the right balance of estate management. So the Personal Portfolio Manager assigned to your property will be the go-to person for any issues that arise.

Our rapport with tenants and leaseholders is crucial, certainly; but equally important is building a lasting, mutually beneficial relationship with developers and freeholders. Based on trust and transparency, it’s not only vital to the property’s upkeep but also in maintaining your good name and reputation.

That’s why, before we begin working together, we make sure we’re the right ‘fit’ for each other. And why we’re seen as more than just a managing agent.

We work closely with both you and your property’s residents to provide a package of management services unique to your specific needs. Such a tailored service not only means your property is maintained in peak condition, but also proves appealing to prospective residents so you sell or rent faster.

Having a management company with similar values to your own sets you apart from other property owners too, as someone who takes the quality of property they offer very seriously.

Our tailored, personal approach to estate management is based on residents’ needs as much as those of the owner. We work very closely with residents’ associations to make sure we provide the high level of care you want, together with complete transparency in setting out costs, contracts and fees as clearly as possible.

With Harbour House you’ll have a dedicated Manager who’ll get to know you and the other residents well and will be your point of contact for any issues that arise.  Working closely with both landlords and leaseholders, we’ll make sure both parties’ interests are taken care of so you can enjoy a safe and pleasant environment. With that in mind, we also hold annual meetings for residents and ask your opinion on a regular basis.
And there are other ways we can help residents too.

If, as a leaseholder, you’re unhappy with the day-to-day management of their building, under British law (The Commonhold and Leasehold Reform Act 2002) you can change it. Essentially, as long as over 50% are in agreement, leaseholders can group together and form a Limited Right to Manage company with the specific purpose of taking over management responsibilities from the freeholder. The Landlord is also entitled to be a member and the Right to Manage Company can appoint a new managing agent.

For both leaseholders and landlords, the Right to Manage process throws up important issues to consider if it’s to be successful. And whether you’re looking to appoint a new managing agent or obtain Right to Manage, we can help reduce the stress by guiding you through every step of the process. Leaving you to concentrate on how you’d like your estate to be managed.  

To see how we can help and guide you through the Right to Manage Process simply contact us.